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T&C

These Terms and Conditions ("Terms") govern the use of The ClinicHealth’s Hospital Management System (HMS) software ("Product") and related services ("Services") provided by The ClinicHealth ("Company," "we," "our," or "us"). By using our Product and Services, you ("Client," "you," "your") agree to be bound by these Terms.
 

1. Acceptance of Terms

  • By accessing or using our Product and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use our Product or Services.
     

2. License

  • We grant you a non-exclusive, non-transferable license to use our HMS software, subject to these Terms. This license is for the duration of the subscription period and may be terminated by us if you breach any of these Terms.
     

3. User Responsibilities

  • You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
     

  • You agree to use our Product and Services only for lawful purposes and in accordance with these Terms.
     

  • You agree not to resell, redistribute, or sublicense our Product without our explicit written permission.
     

4. Fees and Payments

  • Use of our Product is subject to subscription fees, as detailed on our website or in your agreement with us. Fees are payable in advance and are non-refundable. If you wish to cancel your subscription, you can do so, and the cancellation will take effect starting the month following the date of your cancellation request.
     

  • Payment: All payments must be made via our website or through other methods we may specify. Failure to pay fees when due may result in suspension or termination of your access to the Product.
     

  • Upgrades: If you opt for a tailored package or additional services, additional fees will apply as per the terms of the upgrade agreement.
     

5. Intellectual Property

  • All intellectual property rights in the Product and Services, including but not limited to software, documentation, trademarks, and logos, are owned by The ClinicHealth.
     

  • You are not granted any rights to the Product or Services except as expressly stated in these Terms.
     

6. Confidentiality

  • You agree to keep confidential any proprietary or confidential information disclosed by us in connection with the use of the Product or Services, except as required by law.
     

7. Data Privacy

  • We are committed to protecting your privacy and will only use your personal information in accordance with our Privacy Policy.
     

  • You are responsible for obtaining the necessary consent from your patients or users for the processing of their data through our Product.
     

8. Limitation of Liability

  • To the fullest extent permitted by law, The ClinicHealth shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our Product or Services.
     

  • Our total liability to you for any claims arising out of or related to these Terms shall not exceed the total amount paid by you for the use of our Product during the 12 months preceding the claim.
     

9. Termination

  • We reserve the right to terminate your access to our Product and Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
     

  • Upon termination, your license to use the Product and Services will immediately cease, and any data stored within the Product may be deleted.
     

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in India.

11. Changes to Terms

  • We may update these Terms from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our Product and Services after changes are posted constitutes your acceptance of the revised Terms.
     

12. Contact Information

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