top of page

Privacy Policy

​​​

At The ClinicHealth ("Company," "we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and safeguard your information when you use our Hospital Management System (HMS) software ("Product") and related services ("Services"). By using our Product and Services, you agree to the terms of this Policy.

 

1. Information We Collect

  • Personal Information: Account Information: When you register for an account or subscribe to our Product, we collect personal information such as your name, email address, phone number, and billing information.
     

  • Usage Data: We collect information about how you interact with our Product, including log data, IP addresses, browser types, and usage patterns.
     

  • Health Information: Patient Data: If you use our Product to manage patient data, we may collect and process sensitive health information in accordance with applicable laws and regulations.
     

2. How We Use Your Information

  • We use your information for the following purposes: Providing and Improving Our Services: To deliver, maintain, and improve our Product and Services, and to provide customer support.
     

  • Billing and Payment Processing: To process payments, manage subscriptions, and handle billing inquiries.
     

  • Communication: To communicate with you regarding updates, offers, and other information related to our Product and Services.
     

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
     

3. Disclosure of Your Information

  • We may disclose your information in the following circumstances: Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data hosting. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
     

  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal processes, or protect the rights, property, or safety of The ClinicHealth, our users, or others.
     

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information as part of the transaction.
     

4. Data Security

  • We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

 

5. Your Rights

  • Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

    Access: The right to access the personal information we hold about you.
    Correction: The right to request corrections to any inaccuracies in your personal information.
    Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
    Opt-Out: The right to opt-out of receiving marketing communications from us.
    To exercise these rights, please contact us at support@theclinichealth.com.

 

6. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your experience with our Product and Services. Cookies help us understand how you use our Product and provide you with personalized content. You can manage your cookie preferences through your browser settings.

 

7. Third-Party Links

  • Our Product and Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

 

8. Children’s Privacy

  • Our Product and Services are not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

 

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our Product and Services after any changes constitutes your acceptance of the revised Policy.

 

10. Contact Us

bottom of page